• Your shipping and billing address MUST be the same in order for your purchase to not get canceled.

• When you purchase your order will be shipped within 24hrs of purchase.

• If you have any concern about your order after 4-5 business days. Please contact our instagram or email and we will respond as soon as possible!

• NO Exchanges or Refunds

• Once an order is shipped out and in the hands of the shipping carrier, we are not accountable for delays that may happen so order in a timely manner! Once again contact or email us for any concerns or problems.

• ALL SALES ARE FINAL

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Any questions or concerns, please contact:

janaekhaircollection@gmail.com OR DM via Instagram @jananekhaircollection

Business hours: Monday-Friday 10am-5pm